FAQs

Frequently Asked Questions and Answers

Forum
CATEGORY SUBJECT WRITER DATE READ RECOM POINT
Payment

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The shipping cost will be appropriated more expensive than actual shipping cost because of our web site system
Pixie 2020.03.04 10 0 0point
10 Payment

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[5020] Payment failed error has occurred
Pixie 2019.08.12 74 0 0point
9 Account

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How do I reset my password?
Lee Jeong Yoon 2016.04.03 240 8 0point
8 Shipping

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Will I pay for custom fees?
Lee Jeong Yoon 2016.04.03 404 10 0point
7 Products

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I received my order and an item is damaged
Lee Jeong Yoon 2016.04.03 271 8 0point
6 Shipping

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I received my order and it is incorrect
Lee Jeong Yoon 2016.04.03 260 12 0point
5 Shipping

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I need to change something/add something to it
Lee Jeong Yoon 2016.04.03 213 8 0point
4 Pre-order

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When will my pre-order ship?
Lee Jeong Yoon 2016.04.03 257 13 0point
3 Shipping

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How do I track my order?
Lee Jeong Yoon 2016.04.03 284 9 0point
2 Shipping

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How long will it take to receive my order?
Lee Jeong Yoon 2016.04.03 339 8 0point